Supervisors How-To — Leadership Blog – The Supervisor’s Safari Guidebook Series

Treat Your Employees Like Customers

January 20, 2021January 19, 2021 by Dianne Pearce

Have you ever encountered customer service that felt more like customer inconvenience? Maybe the person was too busy texting, maybe they said all the right things but sounded like a robot, or perhaps they were so busy defending themselves they couldn’t hear you in your time of need. If you can relate, what was your … Read more

The Supervisors How-To Blog

January 20, 2021August 26, 2019 by Dianne Pearce

A collection of thought-provoking stories, leadership lessons, and tips for supervisors and managers at all levels of the organization. Real · Timely · Relevant · Inspiring Welcome to The Supervisors How-To Blog! As the author of this blog series, allow me to share how it came to be. I have trained more than … Read more

Just What Does the “Jungle” Have to do With Supervising?

January 20, 2021August 26, 2019 by Dianne Pearce

Becoming a new supervisor is much like entering the jungle, where the path is windy, the trees full of surprises, and wildlife is running about! Survival is key and supervisors need the essential skills to learn the ropes as a new leader. I refer to this new environment as the ‘corporate jungle’, which emerged from … Read more

Is This the Right Time for You to Become a Supervisor?

January 20, 2021July 30, 2018 by Dianne Pearce

Are you ready to take the leap into a leadership role? Becoming a supervisor requires energy, focus and fortitude as you spread your wings for the flight.

Over the years I have coached many supervisors who were at various stages in their development — some were seasoned leaders, some new in the job, and some were aspiring to become supervisors. I always asked the aspiring leaders this question: “Is this the right time for you to take on the supervisory role?”

It is a question worth exploring, as some make the jump prematurely and struggle to land on solid ground.

Stay on Course to Reach Your Goals

January 20, 2021July 8, 2018 by Dianne Pearce

My father taught acrobatic flying, served in WWII, and worked many years as a corporate pilot. Therefore, I grew up with a love of travel and a fascination for airplanes. The influence of my father’s words and my frequent travel as a corporate trainer have given me a repertoire of leadership lessons based on flying.

Be Willing to Serve Your People

January 20, 2021June 28, 2018 by Dianne Pearce

A CEO serving employees at a banquet, a supervisor bringing morning coffee to new parents, a shipping company president rolling up his sleeves and unloading a truck.

Over the years I have observed many senior leaders in a variety of situations — and the ones who really inspired me were those who graciously served others.