The Supervisor's Safari Guidebook Series
Author of 20 strategic eBooks for Managers and Supervisors
A collection of thought-provoking stories, leadership lessons, and tips for supervisors and managers at all levels of the organization. Real · Timely · Relevant · Inspiring Welcome to The Supervisors How-To Blog! As the author of this blog series, allow me to share how it came to be. I have trained more than
Have you ever encountered customer service that felt more like customer inconvenience? Maybe the person was too busy texting, maybe they said all the right things but sounded like a robot, or perhaps they were so busy defending themselves they couldn’t hear you in your time of need. If you
A collection of thought-provoking stories, leadership lessons, and tips for supervisors and managers at all levels of the organization. Real · Timely · Relevant · Inspiring Welcome to The Supervisors How-To Blog! As the author of this blog series, allow me to share how it came to be.
Becoming a new supervisor is much like entering the jungle, where the path is windy, the trees full of surprises, and wildlife is running about! Survival is key and supervisors need the essential skills to learn the ropes as a new leader. I refer to this new environment as the
Are you ready to take the leap into a leadership role? Becoming a supervisor requires energy, focus and fortitude as you spread your wings for the flight. Over the years I have coached many supervisors who were at various stages in their development — some were seasoned leaders, some new
My father taught acrobatic flying, served in WWII, and worked many years as a corporate pilot. Therefore, I grew up with a love of travel and a fascination for airplanes. The influence of my father’s words and my frequent travel as a corporate trainer have given me a repertoire of
A CEO serving employees at a banquet, a supervisor bringing morning coffee to new parents, a shipping company president rolling up his sleeves and unloading a truck. Over the years I have observed many senior leaders in a variety of situations — and the ones who really inspired me were
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