The Supervisor's Safari Guidebook Series
Author of 20 strategic eBooks for Managers and Supervisors
Have you ever encountered customer service that felt more like customer inconvenience? Maybe the person was too busy texting, maybe they said all the right things but sounded like a robot, or perhaps they were so busy defending themselves they couldn’t hear you in your time of need. If you can relate, what was your … Read more
A collection of thought-provoking stories, leadership lessons, and tips for supervisors and managers at all levels of the organization. Real · Timely · Relevant · Inspiring Welcome to The Supervisors How-To Blog! As the author of this blog series, allow me to share how it came to be. I have trained more than … Read more
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